Jackpot City Casino Review 4.5 / 5.0 Editor Rating


Jackpot City Casino Review

$1600 welcome bonus!
Safe, secure, and licensed gaming platform.
  • Portfolio of games from multiple vendors such as Microgaming and NetEnt.
  • Download and instant play gaming platforms.
  • Play on the move in browser or download mobile gaming app.
  • Large number of reliable payment methods to choose from Daily, weekly, and monthly promotions, including bonus offers and free spins.
  • 24/7 customer support.
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Jackpot City Casino Review

JackpotCity Casino is a Microgaming online casino that offers a rich portfolio of jackpot games and live dealer games. Since it is optimized for mobile play, you can play on desktops, smartphones, and tablets.

Launched in 1998, it operates under Internet gambling licenses granted by the Kahnawake Gaming Commission and the Malta Gambling Authority (MGA). It bears the eCOGRA seal and certificate of approval, supports responsible gambling, and partners with non-profit support organizations such as GambleAware. You need to be above 18 to sign up.

Register to Claim $1600 Sign Up Bonus at Jackpot City Casino

Jackpot City registration

When you open a new player account at Jackpot City, you qualify for a warm welcome bonus of $1600 over your first four deposits.

The first step is to register, a procedure that hardly lasts a few minutes at JackpotCity Casino.

  • Click on the purple Register button on the top of the screen.
  • This opens a three-part online registration form.
  • Create your login details.
  • Enter your personal information accurately.
  • Verify your email address by clicking on a validation link in the casino’s welcome email.
  • You can now login to your account and start playing.

Once logged in, you can load your account using any of the payment methods that JackpotCity supports and claim the new player bonus.

Before claiming the bonus, you must read the promotional terms & conditions. This will familiarize you with all the bonus terms and conditions and prevent disappointment in the future.

Here are some of the bonus terms & conditions:

  • You can claim 100% up to $400 on each of your first four deposits.
  • You must claim your bonus within seven days of registering.
  • To claim the bonus, a minimum deposit of $10 must be made.
  • Playthrough requirements of 50x the bonus amount apply.

JackpotCity Casino Promotions

JackpotCity Casino promotions

Once you have registered, claimed your four-level welcome bonus, and settled down at the online casino, you can participate in any of the following promotions.

  • Prize Packed Promotions– These are fun, themed promotions that give you plenty of opportunities to win prizes and perks. The online casino offers these promotions on a daily, weekly, and monthly basis. You can participate in these promotions to win casino credits, cash bonuses, cool gadgets, free spins, and tickets to exotic holidays and luxury cruises.
  • Match Promotions– JackpotCity offers weekend and midweek match bonuses to give its registered players incentives to play. The online casino sends regular emails to alert players of any upcoming bonus offers and how to claim them.
  • Loyalty Rewards– The online casino rewards players with points for real money play. When you collect a specific number of loyalty points, you can exchange them for free bonus credits.
  • VIP Club– The VIP Club and the VIP Rewards associated with it are meant for Casino’s VIP players. These are players who login frequently and spend long gaming sessions at the online casino. The online casino rewards its VIP players with bonus offers, free spins, and entries to exclusive promotions. In addition, VIP players can enjoy the services of personal VIP hosts.

JackpotCity Casino Game Portfolio and Software

JackpoCity Casino slots

The online casino is a browser-based online casino that operates on the Microgaming software platform, but also offers games from other providers such as Evolution Gaming, NextGen, Genesis Gaming, Spin3, and Pulse 8 Casinos.

To access the game library, you can just click on the “Casino Games” link in the main menu on top of the screen. You can view games in categories of slots, jackpot games, video pokies, roulette games, and blackjack games.

  • Pokies– You can choose from slots such as Immortal Romance, Thunderstruck, Avalon, Game of Thrones, and Golden Era.
  • Jackpot Games– You will find all the games in Microgaming’s progressive jackpot network at JackpotCity. Try your luck with progressives such as Cash Splash, Fruit Fiesta, Cyberstud Progressive, Jackpot Deuces, and many more.
  • Video Slots– Play video slots such as Immortal Romance, Lucky Leprechaun, Cricket Star, Crazy Chameleons, and Genies Gems. The total jackpot value at JackpotCity is currently €6,566,508 and fast rising.
  • Table & Card Games– You can also choose from a wide range of table & card games at JackpotCity. There are plenty of blackjack and roulette variants to play.
  • Live Dealer Casino– The live dealer casino at JackpotCity Casino is powered by Evolution Gaming. It offers several tables of Live Blackjack, Live Baccarat, and Live Roulette for the benefit of players who want to participate in live games from the comforts of home.

Playing in browser is not the only gaming option at JackpotCity Casino. You can also download the software client and install it on your computer. To do so, you need to click on the large “Add to Desktop” button on the top right of the casino website. Then you need to follow the instructions that appear on your screen.

Once you have successfully installed the software client on your computer, a shortcut will appear on your desktop. Whenever you want to play at the online casino, you need to double click on this shortcut.

Irrespective of whether you want to play the download or instant play casinos, you need to open an account at the online casino.

JackpotCity Mobile App

JackpotCity mobile casino

There are two ways to play on the move at JackpotCity Casino—in browser and via native app.

Getting started at the browser-based mobile casino is easy. You just need to visit JackpotCity Casino on your mobile device and login to your existing gaming account to get started. If you don’t have a JackpotCity account, you can easily create one on your mobile device. Once logged in, you just need to tap on a game icon to start playing in browser.

You also have the option of downloading the native app for your device. You just need to tap on the Download button to download and install the app on your device. You can then launch the mobile casino by tapping on the shortcut created on your home screen.

The mobile casino offers a wide range of slots, blackjack games, roulette games, and live dealer games.

Banking Information – How to Make Deposits and Withdrawals

Jackpot City Casino banking information

You can choose from the following deposit options whenever you want to top up your account:

  • Visa & MasterCard
  • Visa Electron
  • MasterCard
  • Instant EFT
  • AstroPay
  • Bank Transfer
  • Instant Banking
  • Direct Bank Transfer
  • DineroMail
  • eCheck
  • eKonto
  • EcoPayz
  • EPS
  • EntroPay
  • GiroPay
  • Euteller
  • iDebit
  • InstaDebit
  • Lobanet
  • Moneta.ru
  • Neosurf
  • Neteller
  • PaySafeCard
  • PostePay
  • PugglePay
  • Skrill
  • Qiwi Wallet
  • Yandex
  • WebMoney

You cannot use all the above-mentioned payment methods for deposits as well as withdrawals. In case you cannot use your preferred deposit method to withdraw your winnings, you can choose another banking method.

Here are a few banking related terms & conditions:

  • You need to submit certain verification documents such as   income proof, photo ID, address proof, and proof of ownership of preferred payment method as soon as you register, while making a deposit, or while requesting payout.
  • If your payout request is for a sum exceeding €2,330, the online casino must verify your identity.

How to Get Customer Support

JackpotCity online support

If you need help at JackpotCity Casino, you need to click on the Help button on the top right of your screen. A pop up appears on your screen with details on how to contact customer care. You will also find the live chat link on this pop up. Just click on the Chat to Us link to open the live chat window and get in touch with a customer support agent. To get started, you need to enter your name and email address and click on the Submit button on the bottom.

The only other way to contact customer support is through online contact form, which you will also find on the same pop up. Enter your email address, mobile number, and message and click on the Send button to send your message and get a quick response.

Customer support is available 24/7 at JackpotCity Casino. The online casino has recruited a team of well-trained customer support agents who are willing to assist you at any time of the day or night.

Should You Sign Up at JackpotCity Casino? Pros & Cons for NZ Players

If you live in New Zealand, JackpotCity Casino is one of the best online casinos for you. The following are some of the benefits of signing up at JackpotCity Casino:

  • Portfolio of games from multiple vendors such as Microgaming and NetEnt
  • Download and instant play gaming platforms
  • Play on the move in browser or download mobile gaming app
  • Large number of reliable payment methods to choose from
  • Daily, weekly, and monthly promotions, including bonus offers and free spins
  • Generous new player welcome bonus of $1600
  • 24/7 customer support
  • Safe, secure, and licensed gaming platform

Needless to say, JackpotCity has a few disadvantages too. It does not offer any telephonic support or email address. Also, it does not offer enough game filters to make it easy for you to find the games.

Despite these few disadvantages, it offers an excellent gaming experience. You can play for fun or real money and become a millionaire if you hit a progressive jackpot like Mega Moolah. That’s why we don’t hesitate to recommend JackpotCity to NZ players.